Last updated: June 03, 2026

At Surakhya Elderly Care Home, accessible from our website, one of our main priorities is the privacy of our visitors and the confidentiality of our residents' data. This Privacy Policy document contains types of information that is collected and recorded by Surakhya and how we use it.

1. Information We Collect

If you contact us directly or use our booking forms, we may collect information about you such as your name, email address, phone number, relationship to the resident, and details about the resident's medical conditions (such as cognitive state, allergies, or physical restrictions) that you choose to provide.

2. How We Use Your Information

We use the information we collect in various ways, including to:

Process and confirm facility tours and visit requests.
Understand your parent's care requirements and structure customized packages.
Communicate with you directly, including responding to contact inquiries.
Process and evaluate job applications submitted through our careers portal.
Send newsletter updates (only if you have opted in).

3. Medical Data Security

Resident medical logs and files are stored securely on our servers and are accessible only to qualified nurses, geriatric coordinators, and authorized admin staff. We do not sell, rent, or distribute medical histories or personal identifiers to third-party marketing companies.

4. Cookies and Web Beacons

Like any other website, Surakhya uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.

5. Contact Us

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at contact@surakhyaeldercare.com.